Public service on the move with ‘ButuanOn Wheels’
By Mariesh F. Celedeña
BUTUAN CITY (PIA) — In bringing government services closer to the people, the city government of Butuan rolled out its 13th leg of ‘ButuanOn Wheels’ program in Barangay Pagatpatan on December 13, extending much-needed public services closer to residents of Pagatpatan and nearby barangays, including Babag, Bading, and Agusan Pequeño, this city.
Implemented through the collective efforts of various city offices in partnership with government agencies and private organizations, the activity offered a wide range of free services—such as medical and dental check-ups, free medicines, massage therapy, haircut services, legal assistance, processing of vital civil registry documents, and other services.
One of the most touching stories from the activity was shared by Charlotte Engrid Tamse, whose 81-year-old grandfather was among the 247 beneficiaries assisted in the processing of birth certificates during the event. Despite his advanced age, it was only through this initiative that he was allowed to begin the process of late registration of birth.
Through the city’s proactive approach, City Hall services are brought directly to our community, providing relief, especially to senior citizens and families having difficulty with long-distance travel.
“It provided convenience, especially to the residents from nearby barangays, since they no longer need to visit the city hall to avail of their services. Before the ButuanOn Wheels activity, I already planned to apply for my grandfather’s late birth registration, knowing that the document is important,” Tamse said.
She expressed gratitude to the city government of Butuan for the efficient and compassionate delivery of services, noting that the program has helped her family take the first steps toward securing important legal documents essential for their future.
Residents warmly welcomed the initiative, and many expressed joy and appreciation for the government’s presence in their community. One of the highlights of the day was the construction of the house of Jarill Pogoy, a resident of Barangay Lumbocan, demonstrating the city’s commitment to inclusive and people-centered development. The construction was a success, with the assistance of the 29th, 23rd, and 48th Infantry Battalions, with the Installation Management Command of the Philippine Army.
“I am happy that we were able to relocate here in Barangay Pagatpatan. The LGU also helped in the construction of our home, which made our transfer easier. We now have our place to live,” said Pogoy.
Joy, fun, and laughter also filled the activity as Butuanons actively participated in the ‘laro ng lahi’ or traditional games, including sack races, tug-of-war, and more. A puppet show likewise brought delight and laughter to the children.
The city government of Butuan also extended its appreciation to its partner agencies and private companies for their invaluable support in making the ButuanOn Wheels program a success.
With initiatives like this, ButuanOn Wheels continues to embody the city’s thrust of ‘Serbisyong Duol sa Katawhan,’ in the local dialect, which means service that is closer to the people, ensuring that essential government services remain accessible, responsive, and compassionate right where the people are. (MFC, PIA Caraga with a report from Butuan City PIO)
