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Monday, 18 December 2023

PDIC sustains claim settlement to closed bank depositors from January to October 2023

The Philippine Deposit Insurance Corporation (PDIC) continues to demonstrate its steadfast commitment to protect the welfare of depositors affected by bank closures through expedient processing and payment of their deposit insurance claims from January to October 2023.

The Corporation settled 19,289 deposit insurance claims amounting to P600.5 million, which is 92% of the P651.4 million total estimated insured deposits in seven (7) banks ordered closed by the Monetary Board of the Bangko Sentral ng Pilipinas (BSP) in the first 10 months of 2023, well within established turnaround time (TAT) for claims settlement.

Filing of deposit insurance claims is waived for depositors with valid deposits of up to P100,000 and who are eligible for automatic payments. These depositors were paid through postal money orders (PMO) involving 16,390 claims (85% of the total number of claims settled) that amounted to P136.8 million or 22.8% of total payments made from January to October this year. The PDIC dispatched the PMO payments within 10 to 17 working days from the date of the Corporation’s takeover of the bank, faster than the target dispatch of 14 to 19 days as determined by the number of deposit accounts in a closed bank.

For depositors who were required to file their claims, i.e., depositors with deposit balances of more than P100,000 or who did not qualify for waived filing, the PDIC likewise met the required TAT to settle claims within 15 to 27 working days from the bank takeover date, faster than the target of 21 to 27 days as determined by the number of deposit accounts in a closed bank. The Corporation paid P463.7 million in insured deposits for this group of claims or 77.2% of the total payments within the period. 

Payments represented 2,899 claims or 15% of the total number of claims settled. Ordered closed and placed under PDIC liquidation during the first 10 months of the year were (1) Rural Bank of San Agustin (Isabela), Inc.; (2) Rural Bank of San Marcelino, Inc. (Zambales); (3) Binangonan Rural Bank, Inc. (Rizal); (4) Rural Bank of San Juan (Southern Leyte), Inc.; (5) Bangko Pangasinan – A Rural Bank, Inc.; (6) United Consumers Rural Bank (Isabela), Inc.; and (7) Rural Bank of Talisay (Cebu), Inc.

With the easing of restrictions in 2022, the PDIC resumed its field operations claims settlement at the premises of closed banks for the convenience of depositors. As provided for by the PDIC Charter (Republic Act No. 3591, as amended), depositors of closed banks have two years from the date of the PDIC’s takeover of the closed bank to file their deposit insurance claims.

The PDIC continues to accept deposit insurance claims from depositors via e-mail, postal mail, and courier service. Depositors may also visit the PDIC Public Assistance Center (PAC) in Makati City to file their claims. It also advised the public that appointments for personal filing and other transactions at the PAC may be secured by calling the PDIC Public Assistance Hotline during office hours at (02) 8841-4141, or the PDIC Toll-free Hotline at 1-800-1-888-PDIC or 1-800-1-888-7342 for those outside Metro Manila. Clients may also secure appointments through e-mail at pad@pdic.gov.ph, or by private message to PDIC’s official Facebook page, www.facebook.com/OfficialPDIC.

The PDIC’s process for claims settlement is certified under ISO 9001:2015 standards, signifying its compliance with best practices. The PDIC is committed to protecting depositors by providing deposit insurance of up to P500,000 per depositor, per bank, as well as to raising awareness on deposit insurance in support of the government’s thrust to promote financial inclusion. (PDIC/PIA- Caraga)